Saturday, August 27, 2011

Telekom Streamyx ADSL upgrade 0.5Mbps -> 1Mbps

Let me highlight to you in summary , how long did Telekom Malaysia (TM) took to upgrade my Streamyx home ADSL line from 0.5Mbps -> 1Mbps :

a) Applied for upgrade via phone call to 100 TM support : 29/July/2011 (Friday)
b) Telekom promised upgrade completion duration : 10 working days , thats about 12/Aug/11
c) Actual upgrade completed : 27/Aug/2011 (Friday) --> Thats about more than 20 working days !

What do you think about that , folks ?





The bandwidth reading from my laptop using Colasoft Capsa 7 network tool -- 1 MBPS !



2 comments:

  1. Velan,

    Do they charge you on the upgrade?

    ReplyDelete
  2. My previous 0.5Mbps ADSL line package was RM90 monthly (with tel line). Now my line upgraded to 1Mbps, it is now RM110 monthly.

    ReplyDelete